How Shoppers, Shopping Behaviors And Retailers Have Changed


Shopper Marketing RevolutionWhen Mike Anthony and I started writing “The Shopper Marketing Revolution” in 2009, the world was a very different place.  In our book we set out to define a new marketing model for the consumer goods industry. In 2009 we felt the need for this change had become extreme. We saw that most companies with whom we worked with were applying a classical approach to marketing their brands. This traditional model seeks to create massive awareness through traditional media and to convert this awareness into sales through extensive retail distribution. By the end of 2009, this model was under extreme stress as media had become ‘hyper-fragmented’ and retailing had become dominated by a small number of global players. [Read more…]

What makes shoppers buy?

 

In October last year I ran a workshop called “The Principles of Shopper Marketing” and it had the sub-title “A complete guide to turning shoppers into buyers”. I’m a little ashamed to say that subtitle wasn’t entirely true. The participants did get loads of good stuff: an integrated shopper marketing model; “how-to” guides for research, insight generation and shopper marketing strategy development PLUS we had a great time! But what one question I didn’t answer was “how do I turn my shoppers into buyers?” so let me answer it now. [Read more…]

If manufacturers aren’t researching then they’re probably guessing

I happened to be shopping this weekend for an accessory for a personal electronic device. Nothing special but it was a little specialist and knowing this I thought the best place to head was Singapore’s Funan IT Mall. Here over several floors you’ll find a range of specialists offering everything from high end audio to hello kitty iPhone covers. [Read more…]